Retail Marketing & Customer
Experience
Earn loyalty with personalized, data-
driven customer interactions.
Reinvent Retail for
a Digital-First World
Moving towards growth through dynamic retail
solutions
Smarter Retail Starts Here –
Integrated SAP solutions for
sustainable, shopper centric
performance.
FULCRUM’s specialists pair deep SAP mastery across S/4HANA, CX, and
BTP with SAP Cloud and data accelerators to overhaul assortments,
formats, and omnichannel operations end-to-end, delighting today’s
digital shopper while unlocking sustainable, profitable growth.
Retail Transformation, Realized
At FULCRUM Consulting, we help retailers unlock measurable value through data-driven strategies, agile
operations, and seamless customer experiences. From supply chain to storefront, our solutions are
designed to drive performance, resilience, and growth in a rapidly evolving retail landscape.
Retail Merchandising
Optimization
Drive sales with smart assortments
and targeted promotions.
Retail Sourcing &
Procurement
Simplify global sourcing with agile,
connected procurement.
Retail Supply Chain Efficiency
Predict demand and ensure timely
product availability.
Omnichannel Retail Operations
Deliver a seamless experience across
every retail channel.
Retail Data & Insights
Turn data into decisions with
unified retail intelligence.
Retail Now
67%
Shoppers lose trust in a brand
due to inconsistent experiences
across channels.
30%
Retail inventory typically goes
unsold because of inaccurate
demand forecasting.
25%
Improvement in inventory
turnover is achieved by retailers
using AI-powered ERP systems.
80%
Retail CFOs prioritize real-time
visibility into margin and cash flow
above all other tech investments.
Key Benefits
Connect every layer of your retail business with SAP to streamline workflows and elevate the end-to-end shopper journey.
Increase Business Efficiency
and Agility
and Agility
Empower Employees with
Real-time Information
Real-time Information
Deliver First-class
Shopping Experiences
Shopping Experiences
Retail runs smarter with SAP
Joule at the core.
Infuse real-time AI with SAP Joule into every retail decision, turning
inventory, operations, and customer engagement into a single, intelligent
engine for growth.
Explore other
industries
Uncover innovative SAP Solutions
across diverse industries.
Start Smarter,
Scale Faster
Talk to our experts and see what
intelligent retail transformation looks like.
