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Your Everyday Work, Orchestrated by Joule AI

A suite-native copilot and collaborative agents that move work forward securely, from first question to finished task.

Learn more

Your Everyday Work, Orchestrated by Joule AI

A suite-native copilot and collaborative agents that move work forward securely, from first question to finished task.

Learn more

Joule AI

A copilot that understands your business

Joule brings natural-language assistance and agentic automation to SAP—grounded in enterprise context, security, and your authorizations. It navigates, answers, executes transactions, and orchestrates multi-step work across apps like finance, supply chain, procurement, and HR. Explore how Fulcrum and Joule AI help you.

Context-aware

Answers and actions respect user roles, policies, and the business object in view.

Cross-app

One conversational front-end that works across SAP’s cloud portfolio.

Agentic

Specialized agents plan, coordinate tools/skills and execute multi-step work.

Joule AI

A copilot that understands your business

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Context-aware

Answers and actions respect user roles, policies, and the business object in view.

Cross-app

One conversational front-end that works across SAP’s cloud portfolio.

Agentic

Specialized agents plan, coordinate tools/skills and execute multi-step work.

Why FULCRUM?

Impact
From Strategy to Results

Technology alone doesn’t create progress — results do. Fulcrum bridges the gap between business ambition and measurable outcomes. Our consulting expertise and KPI-driven methods ensure every SAP project improves real performance — from profitability to productivity.

People
Human-Centered Transformation

Technology succeeds when people do. At Fulcrum, transformation is built around your teams. We align strategy, process and technology through collaboration, enablement and change management — so new ways of working become everyday reality.

Innovation
AI and Automation that Simplify Work

Innovation matters when it makes life simpler. Fulcrum integrates AI, analytics and automation directly into SAP processes — not as a trend, but as a value driver. Through our own AI partner ecosystem, we deliver intelligent workflows and predictive insights that reduce effort and accelerate decisions.

Precision
Delivery with Structure and Speed

Agile where it matters – structured where it counts. Our refined delivery framework is based on SAP Activate and enhanced by Fulcrum’s own best practices. It ensures predictable timelines, transparent governance and sustainable results – from blueprint to go-live.

One Copilot, Many Outcomes

Joule grounds every step in your business semantics and data, then orchestrates agents to deliver outcomes you can trust.

One Copilot, Many Outcomes

Joule grounds every step in your business semantics and data, then orchestrates agents to deliver outcomes you can trust.

Omnipresent Copilot

Joule is embedded across SAP cloud apps. Ask in natural language, get instant answers, and trigger workflow automations—without leaving the screen. Always on, always in context.

Cross-App Actions

Move work forward across S/4HANA, SuccessFactors, Ariba, Concur and more—one thread, fewer clicks. Joule keeps context as you switch surfaces, so tasks finish faster.

Omnipresent Copilot

Joule is embedded across SAP cloud apps. Ask in natural language, get instant answers, and trigger workflow automations—without leaving the screen. Always on, always in context.

Cross-App Actions

Move work forward across S/4HANA, SuccessFactors, Ariba, Concur and more—one thread, fewer clicks. Joule keeps context as you switch surfaces, so tasks finish faster.

Role & Context-Aware

Every answer and action is grounded in SAP Knowledge Graph and Business Data Cloud, respecting roles, data, and policies for trustworthy outcomes.

Agentic Workflows

Joule assembles collaborative AI agents to plan and execute multistep processes—close the books, triage service, source suppliers, and more. Extend with Joule Studio to add custom agents and skills.

Responsible & Secure

Built on SAP’s Responsible AI standards with enterprise-grade privacy, security, and auditability.

Role & Context-Aware

Every answer and action is grounded in SAP Knowledge Graph and Business Data Cloud, respecting roles, data, and policies for trustworthy outcomes.

Agentic Workflows

Joule assembles collaborative AI agents to plan and execute multistep processes—close the books, triage service, source suppliers, and more. Extend with Joule Studio to add custom agents and skills.

Responsible & Secure

Built on SAP’s Responsible AI standards with enterprise-grade privacy, security, and auditability.

Business AI – embedded across your Suite

Bring a conversational copilot and collaborative agents into your stack—so teams can ask, analyze, and act without switching context.

Suite-Native Understanding

Grounded in SAP business objects, roles, and authorizations, Joule understands your processes and responds in natural language with actions that respect your controls—right inside the Suite.

Agent Teams that Finish Work

Go beyond prompts. Joule assembles collaborative AI agents that plan steps, call tools, and hand off across functions—so cross-process work (from disputes to sourcing) actually gets done.

Analytics in the Conversation

Put SAP Analytics Cloud into everyday decisions. With Analytical Insights / just ask, people query live models in plain language and trigger next steps—all inside Joule.

Business AI – embedded across your Suite

Bring a conversational copilot and collaborative agents into your stack—so teams can ask, analyze, and act without switching context.

Suite-Native Understanding

Grounded in SAP business objects, roles, and authorizations, Joule understands your processes and responds in natural language with actions that respect your controls—right inside the Suite.

Agent Teams that Finish Work

Go beyond prompts. Joule assembles collaborative AI agents that plan steps, call tools, and hand off across functions—so cross-process work (from disputes to sourcing) actually gets done.

Analytics in the Conversation

Put SAP Analytics Cloud into everyday decisions. With Analytical Insights / just ask, people query live models in plain language and trigger next steps—all inside Joule.

Business Impact at a Glance

80% efficient

Targeted tasks finish sooner with Joule’s context-aware copilots

70% faster

Service tickets move from triage to resolution sooner with next-gen automation.

71% Quicker

Scope-of-work creation accelerates with generative AI in SAP Fieldglass.

Business Impact at a Glance

80% efficient

Targeted tasks finish sooner with Joule’s context-aware copilots

70% faster

Service tickets move from triage to resolution sooner with next-gen automation.

71% Quicker

Scope-of-work creation accelerates with generative AI in SAP Fieldglass.

SUCCESS STORIES

Chosen by Leaders. Trusted to Deliver.

SUCCESS STORIES

Chosen by Leaders. Trusted to Deliver.

Our Transformation Approach

From discovery to go-live and beyond, we map, fit-to-standard, build in sprints, and measure value at every gate.

From discovery to go-live and beyond, we map, fit-to-standard, build in sprints, and measure value at every gate.

Deep SAP Expertise

Decades of hands-on SAP implementation and management, guiding you confidently through every stage of your ERP journey.

Solutions Tailored for the Mid-Market

We deliver agile, industry-aware SAP solutions designed to meet the specific needs of fast-growing mid-sized businesses.

End-to-End Managed Services

From roll out to ongoing support, we ensure your SAP environment runs smoothly, so you can focus on scaling your business.

Innovation-Driven Transformation

By combining the latest SAP tech with continuous innovation, we help you stay ahead of change and lead your industry forward.

Our Transformation Approach

From discovery to go-live and beyond, we map, fit-to-standard, build in sprints, and measure value at every gate.

Deep SAP Expertise

Decades of hands-on SAP implementation and management, guiding you confidently through every stage of your ERP journey.

Solutions Tailored for the Mid-Market

We deliver agile, industry-aware SAP solutions designed to meet the specific needs of fast-growing mid-sized businesses.

End-to-End Managed Services

From roll out to ongoing support, we ensure your SAP environment runs smoothly, so you can focus on scaling your business.

Innovation-Driven Transformation

By combining the latest SAP tech with continuous innovation, we help you stay ahead of change and lead your industry forward.

Start Smarter, Scale Faster

Talk to our experts and see how SAP can transform your food and beverage operations from kitchen to checkout.

Start Smarter, Scale Faster

Talk to our experts and see how SAP can transform your food and beverage operations from kitchen to checkout.