Your Everyday Work, Orchestrated by Joule AI
A suite-native copilot and collaborative agents that move work forward securely, from first question to finished task.
Learn moreYour Everyday Work, Orchestrated by Joule AI
A suite-native copilot and collaborative agents that move work forward securely, from first question to finished task.
Learn moreJoule AI
Joule brings natural-language assistance and agentic automation to SAP—grounded in enterprise context, security, and your authorizations. It navigates, answers, executes transactions, and orchestrates multi-step work across apps like finance, supply chain, procurement, and HR. Explore how Fulcrum and Joule AI help you.

Context-aware
Answers and actions respect user roles, policies, and the business object in view.

Cross-app
One conversational front-end that works across SAP’s cloud portfolio.

Agentic
Specialized agents plan, coordinate tools/skills and execute multi-step work.
Joule AI
A copilot that understands your business
This is custom heading element

Context-aware
Answers and actions respect user roles, policies, and the business object in view.

Cross-app
One conversational front-end that works across SAP’s cloud portfolio.

Agentic
Specialized agents plan, coordinate tools/skills and execute multi-step work.
Why FULCRUM?
FULCRUM is more than an implementation partner — we are a strategic co-pilot for your SAP journey.
SAP Gold Partner Excellence
Certified expertise across industries, from manufacturing to services.
Business-First Approach
Solutions designed for CFOs, COOs, CHROs, CPOs, CROs, and CIOs, aligned to their priorities
AI Embedded in Every Process
Harness SAP Joule and Business AI agents to reduce effort, automate workflows, and power decisions.
Proven Delivery Methodology
SAP Activate, Digital Discovery Assessment (DDA), Embedded Launch Activities, and Preferred Success.
Why FULCRUM?
FULCRUM is more than an implementation partner — we are a strategic co-pilot for your SAP journey.
SAP Gold Partner Excellence
Certified expertise across industries, from manufacturing to services.
Business-First Approach
Solutions designed for CFOs, COOs, CHROs, CPOs, CROs, and CIOs, aligned to their priorities
AI Embedded in Every Process
Harness SAP Joule and Business AI agents to reduce effort, automate workflows, and power decisions.
Proven Delivery Methodology
SAP Activate, Digital Discovery Assessment (DDA), Embedded Launch Activities, and Preferred Success.

One Copilot, Many Outcomes
Joule grounds every step in your business semantics and data, then orchestrates agents to deliver outcomes you can trust.
One Copilot, Many Outcomes
Joule grounds every step in your business semantics and data, then orchestrates agents to deliver outcomes you can trust.
Omnipresent Copilot
Joule is embedded across SAP cloud apps. Ask in natural language, get instant answers, and trigger workflow automations—without leaving the screen. Always on, always in context.

Cross-App Actions
Move work forward across S/4HANA, SuccessFactors, Ariba, Concur and more—one thread, fewer clicks. Joule keeps context as you switch surfaces, so tasks finish faster.

Omnipresent Copilot
Joule is embedded across SAP cloud apps. Ask in natural language, get instant answers, and trigger workflow automations—without leaving the screen. Always on, always in context.

Cross-App Actions
Move work forward across S/4HANA, SuccessFactors, Ariba, Concur and more—one thread, fewer clicks. Joule keeps context as you switch surfaces, so tasks finish faster.


Role & Context-Aware
Every answer and action is grounded in SAP Knowledge Graph and Business Data Cloud, respecting roles, data, and policies for trustworthy outcomes.
Agentic Workflows
Joule assembles collaborative AI agents to plan and execute multistep processes—close the books, triage service, source suppliers, and more. Extend with Joule Studio to add custom agents and skills.


Responsible & Secure
Built on SAP’s Responsible AI standards with enterprise-grade privacy, security, and auditability.

Role & Context-Aware
Every answer and action is grounded in SAP Knowledge Graph and Business Data Cloud, respecting roles, data, and policies for trustworthy outcomes.
Agentic Workflows
Joule assembles collaborative AI agents to plan and execute multistep processes—close the books, triage service, source suppliers, and more. Extend with Joule Studio to add custom agents and skills.


Responsible & Secure
Built on SAP’s Responsible AI standards with enterprise-grade privacy, security, and auditability.
CUSTOMER STORIES
Chosen by Leaders. Trusted to Deliver.








Business AI – embedded across your Suite
Bring a conversational copilot and collaborative agents into your stack—so teams can ask, analyze, and act without switching context.

Suite-Native Understanding
Grounded in SAP business objects, roles, and authorizations, Joule understands your processes and responds in natural language with actions that respect your controls—right inside the Suite.


Agent Teams that Finish Work
Go beyond prompts. Joule assembles collaborative AI agents that plan steps, call tools, and hand off across functions—so cross-process work (from disputes to sourcing) actually gets done.

Business AI – embedded across your Suite
Bring a conversational copilot and collaborative agents into your stack—so teams can ask, analyze, and act without switching context.

Suite-Native Understanding
Grounded in SAP business objects, roles, and authorizations, Joule understands your processes and responds in natural language with actions that respect your controls—right inside the Suite.


Agent Teams that Finish Work
Go beyond prompts. Joule assembles collaborative AI agents that plan steps, call tools, and hand off across functions—so cross-process work (from disputes to sourcing) actually gets done.


Analytics in the Conversation
Put SAP Analytics Cloud into everyday decisions. With Analytical Insights / just ask, people query live models in plain language and trigger next steps—all inside Joule.

Orchestrate your Suite with collaborative agents
Joule is the interface to systems of AI agents that execute multi-step, cross-functional work across Finance, Supply Chain, Procurement, HR, and CX. Customers are already seeing material gains—e.g., up to 70% less time on service tickets and 71% faster SOW creation—because routine steps are planned and executed for them, with humans in the loop.

A unified data & analytics fabric for trusted AI
Answers and actions are grounded in business context via SAP Knowledge Graph and SAP Business Data Cloud/Datasphere, while SAP Analytics Cloud brings governed, “just ask” analytics directly into Joule. The result: immediate, context-rich decisions that link insight to action—without leaving your SAP workspace.

Business Impact at a Glance
80% efficient
Targeted tasks finish sooner with Joule’s context-aware copilots
70% faster
Service tickets move from triage to resolution sooner with next-gen automation.
71% Quicker
Scope-of-work creation accelerates with generative AI in SAP Fieldglass.
Business Impact at a Glance
80% efficient
Targeted tasks finish sooner with Joule’s context-aware copilots
70% faster
Service tickets move from triage to resolution sooner with next-gen automation.
71% Quicker
Scope-of-work creation accelerates with generative AI in SAP Fieldglass.
CUSTOMER STORIES
Chosen by Leaders. Trusted to Deliver.








Our Transformation Approach
From discovery to go-live and beyond, we map, fit-to-standard, build in sprints, and measure value at every gate.
From discovery to go-live and beyond, we map, fit-to-standard, build in sprints, and measure value at every gate.
Deep SAP Expertise
Decades of hands-on SAP implementation and management, guiding you confidently through every stage of your ERP journey.
Solutions Tailored for the Mid-Market
We deliver agile, industry-aware SAP solutions designed to meet the specific needs of fast-growing mid-sized businesses.
End-to-End Managed Services
From roll out to ongoing support, we ensure your SAP environment runs smoothly, so you can focus on scaling your business.
Innovation-Driven Transformation
By combining the latest SAP tech with continuous innovation, we help you stay ahead of change and lead your industry forward.
Our Transformation Approach
From discovery to go-live and beyond, we map, fit-to-standard, build in sprints, and measure value at every gate.
Deep SAP Expertise
Decades of hands-on SAP implementation and management, guiding you confidently through every stage of your ERP journey.
Solutions Tailored for the Mid-Market
We deliver agile, industry-aware SAP solutions designed to meet the specific needs of fast-growing mid-sized businesses.
End-to-End Managed Services
From roll out to ongoing support, we ensure your SAP environment runs smoothly, so you can focus on scaling your business.
Innovation-Driven Transformation
By combining the latest SAP tech with continuous innovation, we help you stay ahead of change and lead your industry forward.
Start Smarter, Scale Faster
Talk to our experts and see how SAP can transform your food and beverage operations from kitchen to checkout.
Start Smarter, Scale Faster
Talk to our experts and see how SAP can transform your food and beverage operations from kitchen to checkout.